Terms & Conditions

Welcome to Velora Gifts. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Velora Gifts reserves the right to update, modify, add, or remove portions of these terms at any time without prior notice. Users are advised to review these terms periodically before using our website.

Product Display & Colors

We make every effort to display product colors, designs, and images as accurately as possible on our website. However, actual colors may vary depending on your device screen, monitor settings, and lighting conditions. Velora Gifts cannot guarantee exact color accuracy.

Order Acceptance & Cancellation

Velora Gifts reserves the right to refuse, cancel, or limit any order for any reason, including but not limited to:

• Incorrect pricing
• Product availability issues
• Suspicious or fraudulent transactions
• Errors in product or customer information

If payment has already been made for a cancelled order, the amount will be refunded through the original payment method.

Pricing & Availability

All product prices and availability are subject to change without prior notice at the sole discretion of Velora Gifts.

Shipping & Delivery

Velora Gifts will make every effort to ensure timely delivery of orders. However, delivery timelines may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

If incorrect or incomplete delivery information is provided by the customer, any additional shipping or re-delivery charges may be charged to the customer.

Liability Disclaimer

Velora Gifts shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from:

• Delay or failure in delivery
• Service interruptions
• Technical issues or website downtime
• Errors, omissions, or inaccuracies
• Loss of data or revenue
• Unauthorized access to user information
• Virus or malware attacks

Users access and use the website at their own risk.

User Information

The customer agrees to provide accurate, complete, and authentic information while placing orders or registering on the website.

Velora Gifts reserves the right to verify customer information and reject or cancel orders if any information is found to be false, misleading, or incomplete.

Returns & Complaints

Any complaints regarding products, damages, or delivery issues must be reported within 5 days from the date of delivery. Complaints raised after this period may not be accepted.

Intellectual Property

All content on the Velora Gifts website, including images, logos, text, graphics, and designs, are the property of Velora Gifts and may not be copied, reproduced, or used without permission.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in India.

Contact Us

Velora Gifts

📍 Address: KRG Nager Layout , Rakkiyapalayam , Avanish Tiruppur – 641654

📞 Phone: +91 9942778650

📧 Email: velorastudios07@gmail.com

🕒 Working Hours:
Monday – Saturday : 9:00 AM – 8:00 PM