Privacy Policy

At Velora Gifts, we are committed to protecting your privacy and ensuring a safe and secure shopping experience for all our customers. We value the trust you place in us and work hard to maintain the confidentiality of your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information when you use our website.

Information We Collect

When you use the Velora Gifts website, we may collect and store certain personal information to provide you with a smooth, secure, and personalized shopping experience.

You can browse our website without revealing your personal information. However, to access certain features such as placing orders, creating an account, or contacting us, you may be required to provide details including:

• Full Name
• Phone Number
• Email Address
• Billing Address
• Shipping Address
• Payment Information
• Account Login Details
• Other information necessary for order processing and customer support

Providing this information helps us deliver products and services efficiently.

How We Use Your Information

The information collected may be used for:

• Processing and delivering your orders
• Providing customer support
• Improving our website and services
• Sending order updates and important notifications
• Personalizing your shopping experience
• Preventing fraud and maintaining website security

We only collect information that is necessary for business operations and customer satisfaction.

Automatic Information Collection

We may automatically collect certain technical information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Website Activity and Usage Data

This information helps us analyze customer behavior, improve website performance, and enhance user experience.

Cookies

Velora Gifts uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Keep you logged in
• Analyze website traffic
• Improve website functionality

You may disable cookies through your browser settings, though some features of the website may not function properly.

Third-Party Services

Some third-party services such as payment gateways, analytics providers, or embedded content may use cookies or tracking technologies. Velora Gifts does not control how third parties use such technologies.

We recommend reviewing the privacy policies of these third-party service providers.

Communication Records

If you contact us through email, contact forms, social media, or customer support, we may keep records of those communications to improve our services and assist you better.

Data Protection

We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no online transmission or storage system can be guaranteed to be 100% secure.

Sharing of Information

Velora Gifts does not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers required for:

• Payment processing
• Shipping and delivery
• Website hosting and maintenance
• Legal compliance

Your Consent

By using the Velora Gifts website, you consent to the collection and use of your information as described in this Privacy Policy.

Policy Updates

Velora Gifts reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Contact Us

Velora Gifts

📍 Address: KRG Nager Layout , Rakkiyapalayam , Avanish Tiruppur – 641654

📞 Phone: +91 9942778650

📧 Email: velorastudios07@gmail.com

🕒 Working Hours:
Monday – Saturday : 9:00 AM – 8:00 PM