Shipping Policy

At Velora Gifts, we are committed to delivering your orders safely, quickly, and efficiently across India. Please review our shipping policy below.

Shipping Charges

• Free Shipping: Orders above ₹599 qualify for free shipping.
• Standard Shipping: A shipping fee of ₹90 will be applied to orders below ₹599.
• Shipping Coverage: We proudly offer Pan-India shipping to deliver your gifts across the country.

Order Processing & Delivery

• Orders are usually processed within 1–2 business days after confirmation.
• Estimated delivery time is 3–5 business days, depending on your delivery location.
• Customized or personalized products may require additional processing time before dispatch.

Order Tracking

Once your order is shipped, you will receive a tracking link via Email or SMS to track your shipment status and delivery updates.

Delivery Delays

While we aim to deliver all orders on time, delays may occasionally occur due to:

• Weather conditions
• Public holidays
• Courier partner delays
• Remote delivery locations
• Unforeseen circumstances beyond our control

Velora Gifts shall not be held responsible for such delays, but we will do our best to assist you.

Incorrect Address Information

Customers are requested to provide accurate shipping details while placing orders. Velora Gifts will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

Velora Gifts

📍 Address: KRG Nager Layout , Rakkiyapalayam , Avanish Tiruppur – 641654

📞 Phone: +91 9942778650

📧 Email: velorastudios07@gmail.com

🕒 Working Hours:
Monday – Saturday : 9:00 AM – 8:00 PM